Award Winning Online Support!

Online support is available monday to friday; 09:00am to 17:30; Furthermore for our regular hosting clientelle we offer support by Skype, SMS, and after hours messaging.

724 offers a wide range of Technical Support for your organisation. Our specialities include:

• Virtual Private Server Consulting
• System Design and Advice
• Database Consultation
  
  • MySQL
  • PostgreSQL
  • MSSQL
  • MongoDB
  • FileMaker V 4-11

Our customer support system is widely recocgnised as one of the best in Australia.

By utilizing state of the art customer support management systems, 724 tracks every request, incident, and response through a sophisticated ticketing system. Details of customer support requests are logged in granular detail as is all actions taken agains the request or incident. For non emergency support requests, our response time is generally under 6 hours; for emergency support requests we action a technician to attend within ten minutes. Your uptime is our business.

Have a unique support issue?

724 provides specialised system support for virtualized environmnets; for example, converting one VM format to another; or consutancy on best practices with respect to VM configurations; load and utilization. If you have a specialized support request, please call us. Our skills are far more detailed than can be described here.